Last Updated: April 13, 2026
This Refund Policy outlines the conditions under which refunds may be granted for purchases of our Software.
1. Product Type
This is a one-time purchase digital software product that provides lifetime access. No recurring subscription fees are charged by us.
2. Refund Eligibility
Refunds are only granted under the following condition:
- The Software fails to function on a supported device and environment as described
The issue must be verified by our support team.
3. Supported Environment
The Software is designed to work on:
- Desktop browsers
- Tablet browsers
It is not optimized for mobile devices.
Failure to meet these requirements does not qualify for a refund.
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Lack of technical knowledge or experience
- Failure to properly follow setup instructions
- Dissatisfaction with AI-generated outputs
- Expectations not aligned with product description
5. Third-Party Costs
The Software connects to third-party AI services (e.g., Google AI APIs).
You are solely responsible for:
- API usage costs
- Billing associated with external providers
These costs are separate and non-refundable by us.
6. Refund Request Window
All refund requests must be submitted within 7 days of purchase.
Requests made after this period will not be considered.
7. Verification Process
To process a refund request, we may require:
- Detailed description of the issue
- Screenshots or screen recordings
- System/browser information
Failure to provide sufficient evidence may result in denial of the request.
8. Resolution First Approach
Before issuing a refund, we will attempt to:
- Provide technical support
- Resolve setup or compatibility issues
- Guide you through proper usage
9. Processing Time
If approved, refunds will be processed within 5–10 business days depending on the payment provider.
10. Abuse Policy
We reserve the right to refuse refunds in cases of:
- Abuse of the refund system
- Repeated refund requests
- Fraudulent behavior
11. Policy Updates
This Refund Policy may be updated at any time. Continued use of the Software indicates acceptance of the latest version.